EEDC Promise adequate prepaid meters soon, call on customers to always take compliants to appropriate channels
The Head, of Corporate Communications, Enugu Distribution Company, (EEDC) recently granted audience to Nigerian Notch, in his office at Enugu, where he highlighted on the efforts, being made by the company to enable steady power supply in the South East. *Why do many customers find it hard to give feedback to your company and how is this being addressed?* We have created many channels through which our customers can reach help inform us about their concerns and we work towards addressing those concerns if they are properly channelled. We try as much as we can to open our doors to customers, because, they are the main reason why we are here. Without our customers, we have no business being here. So, any challenge they have should is of immense concern to us. But we also require them to use the established channels to lodge these complaints. Most of them will tell you that they have reported the issues they are having with us, and most times these reports are not appropriately cha